Frequently asked questions

Advinky is an AI advertising platform that writes, casts and renders ad creative from a brand's own identity. You connect a brand once, Advinky extracts its Brand DNA — voice, palette, products and audience — and then generates image ads, video ads, UGC-style creator videos and TV-style short films that stay consistent with it. It is built for marketers and founders who need a steady supply of on-brand ads without booking a shoot or briefing an agency.

Advinky has four paid plans: Starter at $9 a month (800 credits), Regular at $19 a month (1,700 credits), Growth at $49 a month (4,200 credits) and Pro at $105 a month (8,900 credits). Every plan includes the full creative toolset; they differ in how many credits you receive each cycle. Weekly billing is available on Regular from $5, Growth from $13 and Pro from $25. Selected plans offer a lower monthly equivalent with annual billing. Annual subscriptions charge the full yearly amount upfront, with credits allocated monthly. Applicable taxes are shown at checkout.

Credits are how Advinky meters generation. Each plan includes a set number of credits every billing cycle, and each generation uses some of them. Credits are units of usage, not money, and have no cash value. As a base-media estimate, an image uses around 6 credits and a five-second video around 63 credits. Longer videos, higher resolutions, prompt processing and other generation steps can cost more. If a generation fails because of a service fault, contact support so we can check the charge and restore incorrectly consumed credits.

No. Unused credits roll over and stay in your workspace balance. A new monthly allowance is added to what you already have rather than replacing it, so a quiet month is not lost.

Brand DNA is the profile Advinky builds of a brand before it generates anything: tone of voice, visual style, colour palette, product catalogue, target audience and the claims the brand is allowed to make. It is extracted from a website and any assets you upload, and you can edit every part of it. Every later generation is conditioned on it, which is what keeps output recognisably yours instead of generically AI-looking.

Static image ads, carousel ads, video ads, UGC-style creator videos using AI presenters, and TV-style short films. There is also a built-in video editor for trimming, captioning and assembling finished cuts, and finished video can be published straight to Meta.

You do, in the sense that matters commercially: you are free to use, modify and publish the output, including for paid advertising. Those rights are not exclusive, because generative models can produce similar results for different customers and no platform can honestly promise otherwise. The full position is set out in the Advinky Terms of Service.

No. Advinky does not train models on your uploads, your Brand DNA or your generated output. Your content is processed to provide the service, including support and safety review as described in the Terms of Service and the Privacy Policy.

No. You are always the final reviewer. Generated creative goes into an approval step and nothing is published until a person approves it, which matters because AI can produce claims a regulated brand cannot legally make.

Yes. Work is organised into workspaces, and a workspace can hold several brands and several people with owner, admin and member roles. Credits and billing belong to the workspace rather than to an individual, so a team shares one balance.

Yes, at any time, from the billing page. An upgrade applies immediately: you are charged the new plan in full, the billing cycle restarts from that moment, and the new allowance is added to the credits you already hold. A downgrade or cancellation takes effect at the end of the current period, so you keep what you have paid for. Payments are handled by Dodo Payments as merchant of record.

You can request a refund within seven days of your initial paid purchase if none of its paid credits have been used. Eligible voluntary refunds may carry a deduction of up to 6% where legally permitted. Renewals are ordinarily excluded from this offer. Statutory rights, billing errors and service failures are handled separately. See the Refund & Cancellation Policy for the full rules, or contact hello@advinky.com.

Timing varies with the format, model, queue and revisions. You add a brand, review its Brand DNA, pick a format, and generate. There is no shoot to book, no footage to source and no editing software to learn.

Contact details

Product

Advinky

Support, privacy & legal enquiries

hello@advinky.com